What Is the Live Chat Widget?
A live chat widget puts a chat bubble in the corner of your site so visitors can ask questions without picking up the phone. Visitor messages route to your phone (SMS), your inbox (email), or a dedicated mobile/desktop app for your team.
Key Benefits
- Routes to SMS, email, mobile app, or desktop app — pick whichever you actually monitor
- Auto-responder for after-hours with promised response time
- Pre-chat form collects name, phone, and project type before the conversation starts
- Transcripts archived to your CRM via webhook
- Lightweight: under 12 KB; no impact on page speed
How Contractors Use It
- Estimate pages where visitors have a quick clarifying question
- After-hours capture with promise of next-day callback
- Lead routing during business hours straight to the salesperson on call
The Live Chat Widget is part of the TradeCalcs widget suite — drop-in JavaScript widgets and calculators built specifically for contractor and home-service websites. Pair it with our Kitchen Remodel Calculator or Whole Home Remodel Calculator to give visitors both an instant estimate and an interactive on-page experience.